When we first moved into our house we bought a new oven. It was a combined electric oven with gas hob. The electric bit was easy. So was hooking up the gas – B&Q had the right kind of hose out there on the shelf. Picked it up, plugged it in, all fine.
Until the gasman came to check the meter and condemned the cooker.
A little bit of some special grease around the connections and we wouldn’t have been leaking gas everywhere, and we wouldn’t have needed to get a Corgi engineer in to certify everything. But then, if we’d got him in in the first place, we wouldn’t have had any of that trouble.
No, this isn’t just about confessing to DIY disasters (although, with hindsight, if that collapsing bedroom cabinet *had* killed my ex-wife, I’d be a lot richer now). It is, instead, building up to an analogy.
Last week, I went to see a customer who was nervous about setting up their wireless router and had called me in. Their neighbour had scoffed at them – ‘setting up wireless is easy, you’re wasting your money’.
Well, the wireless was set up and a couple of other problems sorted all within the first hour, so not exactly expensive.
I then left a card for the neighbour. Their wireless had been so easy to set up that they’d managed to leave it completely open and share it with everyone else in the street.
I don’t think they intended to be so generous. Sometimes a little money spent on getting in the expert can save a lot of embarrassment.
So, if you need help with your home network in Kent, you know where to come.
A Microsoft Certified Professional with many years of large corporate experience and training, he now focuses on helping small businesses make the most of their IT.
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